FREQUENTLY ASKED QUESTIONS
1. What does Two Step Productions do?
Two Step Productions is a film and media production company creating high-quality visual content. Our work includes film, branded content, commercials, promotional videos, digital media, and creative storytelling for clients across various industries.
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2. What types of projects do you work on?
We work on a wide range of projects, including:
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Brand and commercial films
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Corporate and promotional videos
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Short films and documentaries
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Music videos
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Digital and social media content
If you have a project in mind, we’re always happy to discuss it.
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3. Where are you based?
Two Step Productions is based in London, but we work with clients locally, nationally, and internationally depending on the project.
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4. How do I start a project with you?
You can get in touch via our contact form or email us directly. Once we understand your brief, goals, and timeline, we’ll arrange a call or meeting to discuss the project in more detail and provide a proposal.
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5. Do you offer full production services?
Yes. We can manage projects from concept to completion, including:
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Creative development
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Pre-production planning
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Filming and production
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Editing and post-production
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Delivery in formats suitable for web, broadcast, or social media
We can also provide support at individual stages if required.
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6. How much does a project cost?
Every project is different, so pricing depends on factors such as scope, crew, equipment, locations, and post-production requirements.
Once we understand your needs, we’ll provide a clear, tailored quote with no hidden costs.
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7. How long does a film take to produce?
Timelines vary depending on the scale and complexity of the project. Simpler stories may take a couple weeks, while larger productions in various locations can take several months.
We’ll always agree on a timeline before starting and keep you informed throughout the process.
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8. Who owns the final video or film?
Ownership and usage rights are agreed upon in advance and outlined in the project contract. In most cases, clients receive agreed usage rights upon full payment, while Two Step Productions may retain the right to showcase the work in our portfolio unless otherwise agreed.
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9. Can you work with our existing team or agency?
Absolutely. We regularly collaborate with in-house teams, agencies, freelancers, and other creatives to deliver the best results for each project.
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10. Do you work with small businesses or independent creators?
Yes. We work with a wide range of clients, from startups and independent creatives to established brands and organisations. We tailor our approach to suit your needs and budget.
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11. Do you travel for shoots?
Yes, travel can be arranged depending on the project requirements however we will always choose the most sustainable method of travel to keep our carbon neutral goals. Any travel-related costs will be discussed and agreed upon in advance.
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12. Can we request changes or revisions?
Yes. Our quotes typically include an agreed number of revision rounds during post-production. Additional revisions can be arranged if needed.
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13. Do you provide raw footage?
Providing raw footage can be discussed during the planning stage and, if agreed, will be included in the contract and pricing.
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14. How do we get in touch?
You can contact us via our website’s Contact page or email us directly at:
Email: info@twostep.earth
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We aim to respond to all enquiries as quickly as possible.
